BiiBuy Terms of Service
Last Updated: February 14, 2026
1. Introduction & Agreement
1.1 Binding Contract: By accessing or using the BiiBuy web-based platform (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree, you must cease using the Platform immediately.
1.2 The Entity: The Platform is owned and operated by BIIBUY PTY LTD (ACN 692 039 295; ABN 39 692 039 295), a proprietary limited company registered in New South Wales, Australia.
1.3 Role of BiiBuy: BiiBuy provides a digital marketplace that facilitates the sale of bundled goods ("Deals") between third-party businesses ("Merchants") and customers ("Users"). BiiBuy is a facilitator only.
2. Eligibility & Account Registration
2.1 Age Requirement: You must be at least 18 years of age to create an account.
2.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials. Any activity occurring under your account is your legal responsibility.
2.3 Accuracy of Information: You must provide accurate and current information, including a valid email address. BiiBuy reserves the right to suspend accounts providing false data.
3. BiiBuy Marketplace
3.1 Nature of Transaction: When a User purchases a Deal, the legal contract for the purchase and supply of goods is formed strictly between the User and the Merchant.
3.2 No Liability for Goods: BiiBuy is not a party to the transaction between the User and the Merchant. We do not manufacture, store, or inspect the goods sold. To the maximum extent permitted by law, BiiBuy is not liable for the quality, safety, legality, or delivery of any goods provided by a Merchant.
3.3 Merchant Default: In the event a Merchant ceases trading, goes into liquidation, or otherwise fails to honour a Deal, the User’s recourse is against the Merchant directly. BiiBuy is under no obligation to provide a refund for Merchant-related failures.
Section 2: Financial Terms & The Digital Wallet
4. Pricing and Payments
4.1 Currency and GST: All prices on the Platform are in Australian Dollars ($AUD) and are inclusive of GST as required by the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
4.2 Payment Processing: Payments are facilitated through Stripe. By purchasing a Deal, you agree to Stripe’s Services Agreement. BiiBuy is not responsible for any errors, delays, or security breaches occurring within the Stripe environment.
4.3 Platform Fees (Merchant Deduction): Merchants acknowledge that BiiBuy retains a Platform Service Fee of 5% plus $0.30 AUD from the gross transaction value of each Deal sold. This fee is deducted automatically from the Merchant’s earnings prior to remittance.
5. The BiiBuy Digital Wallet & QR Redemption
5.1 Wallet Storage: Purchased Deals are stored as dynamic QR codes in the User’s digital wallet within the Platform.
5.2 Dynamic Updating: For bundle deals (e.g., "5 Coffees"), the QR code is dynamic. Upon each successful scan by a Merchant, the remaining balance of the Deal is updated. Once the balance reaches zero, the QR code will expire and be removed from the wallet.
5.3 Strict Non-Transferability: Every Deal and its associated QR code is strictly tied to the registered Account Holder. Users are prohibited from sharing, screenshotting, or transferring QR codes to third parties.
5.4 Redemption Finality: A scan by a Merchant constitutes a "Redemption." BiiBuy is not responsible for disputes regarding whether a scan was authorized by the User once the QR code has been presented.
6. Geolocation and Search
6.1 GPS Services: The Platform utilizes GPS and geolocation data to provide Users with nearby Merchant Deals. While BiiBuy strives for accuracy, we do not guarantee that the location data provided by the Platform or the Merchant’s listed address is error-free.
6.2 Search Functionality: Users may also use search filters to find Merchants. The ranking of Merchants in search results is determined by BiiBuy’s internal algorithms and may be influenced by various factors, including proximity and Deal popularity.
Section 3: Merchant Obligations & Dispute Management
7. Merchant Eligibility and Onboarding
7.1 Mandatory Verification: To mitigate fraud and maintain platform integrity, all Merchants must complete a mandatory verification process prior to account activation. This includes:
Providing a valid Australian Business Number (ABN) or Australian Company Number (ACN).
Satisfying a 100-point identity check (e.g., Passport, Driver’s License, and proof of business occupancy).
7.2 Account Approval: BiiBuy reserves the right to refuse or revoke Merchant status at its sole discretion if verification documents are deemed insufficient, expired, or fraudulent.
7.3 Representations: Merchants represent and warrant that all Deals listed are accurate, and they possess the necessary licenses (including food safety certifications) to provide the goods sold.
8. Fulfillment and Refunds
8.1 Merchants must honor every valid BiiBuy QR code presented by a User. Failure to honor a valid Deal constitutes a material breach of these Terms and may result in immediate account termination.
8.2 Merchant-Initiated Refunds: Merchants have the technical capability within their dashboard to issue refunds for scanned items in the event of an error (e.g., a double-scan or product unavailability).
8.3 Finality of Transaction: Once a refund is processed by a Merchant, the transaction data is updated. BiiBuy is not liable for any delays in the reversal of funds caused by third-party payment processors (Stripe).
8.4 Platform Intervention: While the contract is between the User and Merchant, BiiBuy reserves the right to intervene and facilitate a resolution based on internal platform logs if a dispute remains unresolved for more than 14 days.
Section 4: Privacy Policy
9. Data Collection & Advertising Technology
9.1 We collect information that is reasonably necessary to provide our marketplace services and to ensure the security of our users and merchants.
Customer Information
Identity Data: Name and email address.
Transaction Data: Records of Deals purchased, QR code redemption history, and timestamps.
Technical Data: IP address, browser type, and device information collected via Google Analytics and Framer.
Merchant Information
Verification Data: 100 points of identity (e.g., Passport, Driver’s License) and proof of business operations (e.g., lease agreements or utility bills).
Financial Data: ABN/ACN and bank account details for remittances (managed via Stripe).
9.2 Tracking Technologies: BiiBuy uses Google Analytics, Framer, Meta Pixels, and TikTok Pixels to monitor platform performance and user behavior.
9.3 Social Media & Advertising: We may share hashed data with Meta and TikTok to:
Identify you on those platforms to show you relevant BiiBuy Deals.
Create "Lookalike Audiences" to find new users with similar interests to yours.
9.4 Opt-Out: You may opt out of personalised advertising via your social media platform settings or by adjusting your browser’s cookie preferences.
9.5 Payment Data All payments are processed through Stripe. BiiBuy does not store your full credit card or debit card numbers. Stripe provides us with encrypted tokens and transaction status notifications only.
9.6. We use your data for the following primary purposes:
Service Delivery: To facilitate the purchase and redemption of QR code bundles.
Identity Verification: To prevent fraud and ensure all Merchants are legitimate businesses.
Platform Optimisation: To analyse how the Platform is used via Google Analytics and Framer.
Communication: To send you transaction receipts, account updates, and customer support responses.
9.7. Disclosure and Overseas Transfer
We do not sell your personal information to third parties. However, we may disclose your information to:
Service Providers: Stripe (Payments), Google (Analytics), Meta/TikTok (Advertising), and Framer (Hosting/Analytics).
Legal Requirements: If required by Australian law or to protect the safety and rights of BIIBUY PTY LTD.
Overseas Disclosure: Some of our service providers are located outside of Australia (primarily in the United States and Singapore). We take reasonable steps to ensure these providers handle your data in a manner consistent with Australian privacy standards.
9.9. Data Security
We implement industry-standard security measures, including:
Encryption: Data is encrypted in transit (SSL/TLS) and at rest where applicable.
Access Control: Internal access to personal information is restricted to authorised personnel who require it to perform their roles.
Merchant Privacy: Government IDs provided by Merchants are stored securely and used only for verification purposes.
Section 5: Platform Integrity & Prohibited Conduct
10. Anti-Scraping and Data Security
10.1 Prohibition on Automated Access: You must not use any robot, spider, crawler, scraper, or other automated means or interface not provided by us to access the Platform or to extract data.
10.2 Intellectual Property Protection: The design, Merchant lists, pricing structures, and "Deal" configurations are the exclusive intellectual property of BIIBUY PTY LTD. Any unauthorised commercial harvesting of this data is a material breach of these Terms.
10.3 System Integrity: You are prohibited from attempting to circumvent any security features, reverse-engineer the web app, or upload malicious code (viruses, trojans) that could interfere with the Platform’s operation.
11. Termination and Account Suspension
11.1 Right to Terminate: BiiBuy reserves the right to suspend or terminate your account at any time, without notice, if we suspect a breach of these Terms, fraudulent activity, or conduct prejudicial to our interests.
11.2 Forfeiture of Funds (Fraud): If BiiBuy determines, in its reasonable opinion, that a Merchant and/or User has engaged in collusive fraud (e.g., "wash trading," money laundering, or processing fake redemptions), BiiBuy reserves the right to:
Permanently suspend the account(s).
Seize or withhold any remaining balance in the associated Stripe-connected account to satisfy platform losses or as required by law.
11.3 Platform Evolution: BiiBuy is a dynamic web-based marketplace. We reserve the right to modify the User Interface (UI), features, and functionality of the Platform at any time without prior notice.
Section 6: Liability & General Provisions
12. Limitation of Liability
12.1 "As-Is" Service: To the maximum extent permitted by the Australian Consumer Law, the Platform is provided on an "as is" and "as available" basis. We do not warrant that the Platform will be uninterrupted or error-free.
12.2 Liability Cap: Our total liability to you for any claim arising out of or in connection with these Terms is limited to the greater of $100 AUD or the total Platform Fees paid by you to us in the 12 months preceding the claim.
13. Indemnity
13.1 User/Merchant Indemnity: You agree to indemnify and hold harmless BIIBUY PTY LTD and its officers from any claims, damages, or legal fees (on a solicitor-client basis) arising from your use of the Platform, your breach of these Terms, or your violation of any third-party rights.
14. Governing Law
14.1 Jurisdiction: These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of NSW for any disputes arising under this agreement.
Section 7: Merchant Obligations, Content, and Fulfillment
7.1 Accuracy and "Virtues"
Merchants are solely responsible for the content of their listings. You represent and warrant that all Deals, descriptions, and images:
Are accurate, complete, and not misleading or deceptive in any way.
Do not violate any Australian laws, industry codes, or community "virtues" (including standards of decency, honesty, and professional ethics).
Are updated immediately if the Merchant's ability to fulfill the Deal changes (e.g., a "Bundle of 5 Sandwiches" must be removed if the Merchant no longer stocks sandwiches).
7.2 Legal Responsibility for Delivery and Quality
As BiiBuy is a facilitator, the Merchant acknowledges that the customer pays the Merchant via our gateway (Stripe). Accordingly:
The Merchant is the Seller: The Merchant is legally and exclusively responsible for the delivery, quality, safety, and fitness for purpose of the goods.
Customer Rights: Any claims regarding the Australian Consumer Law (ACL) consumer guarantees—including but not limited to items not matching their description or being of unacceptable quality—must be addressed by the Merchant.
7.3 Operational Security
Merchants must not engage in any conduct that undermines the Platform’s security or integrity. This includes, but is not limited to, using BiiBuy as a "lead generation" tool to bypass the platform fee for future transactions or manipulating redemption data to artificially inflate sales metrics.
Section 8: Prohibited Conduct
8.1 Data Extraction and Scraping
To the maximum extent permitted by law, you agree not to:
Automated Extraction: Scrape, crawl, export, or extract any data, Merchant listings, pricing structures, or User Content from the Platform using any automated system (including "bots," "spiders," or "offline readers") without the express written approval of BIIBUY PTY LTD.
Commercial Harvesting: Use any data obtained from the Platform for the purpose of creating a competing marketplace, directory, or for any unauthorized commercial solicitation.
8.2 Platform Interference
You must not engage in any activity that could disable, overburden, interfere with, or undermine the Platform’s operations or security, including:
Technical Bypassing: Attempting to bypass, disable, or circumvent any content-filtering techniques or security measures we employ.
Infrastructure Stress: Engaging in "Denial of Service" (DoS) attacks or uploading large volumes of data designed to slow down the Platform’s performance.
Unauthorized Access: Using or attempting to use another user’s account, credentials, or QR codes without express authorization from the account holder and BiiBuy.
8.3 Abuse of Reporting Systems
The Platform relies on accurate data for dispute resolution. You must not:
Bad Faith Reporting: Submit appeals, reports, notices, or complaints which are unfounded, malicious, or part of a coordinated "harassment" campaign against a Merchant or User.
Spamming: Repeatedly submit the same complaint or report after a final determination has been made by BiiBuy.
8.4 Termination
BiiBuy employs a "Strike System" to manage prohibited conduct:
First Breach: A formal warning and temporary account suspension (up to 7 days).
Second Breach: A final warning and account suspension (up to 30 days).
Third Breach: Permanent ban and forfeiture of any remaining Deal balances, subject to our right to seize funds in cases of suspected fraud (as per Section 11.2).
Immediate Termination: BiiBuy reserves the right to skip the Strike System and immediately terminate accounts for breaches, including hacking, money laundering, or food safety violations.
Section 9: Intellectual Property & Brand Protection
9.1 Ownership of Platform IP
All rights, title, and interest in and to the Platform—including but not limited to the software code, the "Digital Wallet" architecture, the dynamic QR code generation technology, the website design, and the "BiiBuy" name and logo—are owned by or licensed to BIIBUY PTY LTD.
9.2 Common Law Rights
You must not use our name, logo, or any deceptively similar marks in a way that is likely to cause confusion, suggest an endorsement, or constitute "passing off."
9.3 Data Ownership
BiiBuy owns all aggregate, de-identified data generated by the Platform (e.g., coffee consumption trends). Merchants and Users are granted a limited, non-exclusive license to use the Platform data solely for the purpose of redeeming and managing Deals.
Section 10: General Legal Provisions
10.1 Force Majeure
BiiBuy is not liable for any delay or failure to perform its obligations if such delay is caused by a "Force Majeure" event (e.g., natural disasters, pandemics, government-mandated lockdowns, or widespread internet outages).
10.2 Severability
If any part of these Terms is found to be invalid or unenforceable by a court of law, that part will be severed, and the remainder of the Terms will continue in full force and effect.
10.3 Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and BIIBUY PTY LTD. No prior discussions or emails form part of this contract unless explicitly incorporated.
Section 11: Privacy Collection Notice
Privacy Notice: BIIBUY PTY LTD (ACN 692 039 295) collects your personal information (including name, email, and for Merchants, 100 points of ID) primarily to provide marketplace services and prevent fraud. We may disclose your data to third-party providers like Stripe (payments), Meta, and TikTok (marketing/analytics) who may store data in the US or Singapore. If you do not provide this information, we cannot create your account. You can access our full Privacy Policy [here] to learn how to access or correct your data.